Privacy
Corporate privacy information.
This page explains how PT Hayati Faistnet Kreatif handles personal information on this website and when you contact the company. Each product has its own policy.
Who we are
PT Hayati Faistnet Kreatif (HFKreatif) is an Indonesian company operating the website at hfkreatif.id. For the information described on this page, the company acts as the data controller.
You can reach us about privacy matters at support@hfkreatif.id.
What this page covers
This page covers the corporate website only. Our applications process data differently, so each one has its own policy:
Information collected on this website
This website is a static site. It sets no cookies, runs no analytics or advertising scripts, and loads no third-party fonts, embeds, or trackers. There is no account system and no form on the site, so we do not collect personal information from you as you browse.
As with any website, our hosting provider processes basic technical request data such as IP address, user agent, and requested URL to deliver pages and keep the service secure. We do not use that data to build profiles of visitors or to identify individuals.
Information you send us
If you email us, we receive whatever you choose to include: your email address, your name if you give it, and the content of your message. We use it only to respond to you and to keep a record of the correspondence.
Please do not send passwords, payment card details, or identity documents by email.
Sharing
We do not sell personal information and we do not share it for advertising. We share information only where it is necessary to operate the website and our email, with service providers acting on our instructions, or where we are required to do so by law.
Retention
We keep correspondence for as long as it is useful for the matter it relates to and for any period we are required to keep business records. You can ask us to delete correspondence that we are not required to retain.
Your rights
Subject to applicable law, you can ask us to give you access to the personal information we hold about you, correct it, or delete it, and you can object to a particular use. Requests relating to a product account are handled through privacy and data requests.
Security
We apply access controls and standard technical measures to the systems we operate. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
This corporate website is not directed at children. Tumbika is associated with products used by children, and the handling of children’s information is described in the Tumbika Privacy Policy.
Changes to this page
If we change how we handle personal information, we will update this page and change the date shown alongside it.
Contact
PT Hayati Faistnet Kreatif, Indonesia
support@hfkreatif.id