Support
Tumbika support.
Need help with Tumbika? Contact us for account questions, technical problems, feedback, or support related to Tumbika products.
How we can help
Common topics
Tumbika is used by children alongside a parent or guardian, so account, profile, and privacy questions are best raised from the guardian's email address on the account.
- Account issues
- Parent and guardian settings
- Child profiles
- Learning activities
- App problems
- Rewards and routines
- Privacy
- Account deletion
- Feature suggestions
Contact support
support@hfkreatif.id
Please mention Tumbika in the subject line.
What to include
Telling us these up front usually saves a round of questions:
- The email address used for the account, if the issue involves an account.
- The device and operating system version you are using.
- What you expected to happen, and what happened instead.
- A screenshot or screen recording, where it helps.
Tumbika links
Tumbika is developed and operated by PT Hayati Faistnet Kreatif.