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Support

Aichan Sensei support.

Need help with Aichan Sensei? Contact us for account issues, technical problems, feedback, subscription questions, or general product support.

How we can help

Common topics

Whether something is not working, you have a question about your subscription, or you want to suggest an improvement to the learning content, the same address reaches us.

  • Account and login
  • Subscription
  • Learning content
  • Technical issues
  • Bug reports
  • Feature suggestions
  • Privacy
  • Account deletion

Contact support

support@hfkreatif.id

Please mention Aichan Sensei in the subject line.

What to include

Telling us these up front usually saves a round of questions:

  • The email address used for the account, if the issue involves an account.
  • The device and operating system version you are using.
  • What you expected to happen, and what happened instead.
  • A screenshot or screen recording, where it helps.

Aichan Sensei links

Aichan Sensei is developed and operated by PT Hayati Faistnet Kreatif.