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Support

Aichan Sensei support.

Need help with Aichan Sensei? Contact us for account issues, technical problems, feedback, subscription questions, or general product support.

How we can help

Whether something is not working, you have a question about your subscription, or you want to suggest an improvement to the learning content, the same address reaches us.

Common topics

  • Account and login
  • Subscription
  • Learning content
  • Technical issues
  • Bug reports
  • Feature suggestions
  • Privacy
  • Account deletion

What to include

Telling us these up front usually saves a round of questions:

  • The email address used for the account, if the issue involves an account.
  • The device and operating system version you are using.
  • What you expected to happen, and what happened instead.
  • A screenshot or screen recording, where it helps.